JOB PURPOSE
This unionized position will serve as the point of contact for members, guests and the general public at the Red
Lake Community Centre. The roles involves a combination of customer service, administrative support and
recreational tasks that are aimed at providing a welcoming and efficient experience for all visitors.

SPECIFIC ACCOUNTABILITIES
• Greeting and assisting members and visirs upon arrival.
• Handle inquiries related to facility activities, programs, schedules both in person and over the phone.
• Provide accurate information and resolve any concerns or complaints in a professional manner.
• Assist with membership sign-ups, renewals and cancellations.
• Track concession inventory, maintain supplies and ensure all requirements are completed for program
registration and memberships.
• Handle cash, operate cash register and perform cash out duties.
• Ensure everyone use the facility are following the rules and policies of the Red Lake Community Centre.
• Cleaning the community centre, such as mopping, vacuuming and sanitizing equipment.
• Performing other related duties as assigned by the supervisor.

KNOWLEDGE, SKILLS & TECHNICAL ABILITIES
• Previous experience in a customer service or an administrative role is preferred.
• Strong interpersonal and communication skills.
• Excellent organizational skills and attention to detail.
• Basic math skills for handling cash transactions.
• Friendly, outgoing and enthusiastic attitude when interacting with others.
• Willingness to work flexible hours, including evenings and weekends as required.

WORKPLACE REQUIREMENTS & CONDITIONS
• High School Diploma
• Ability to stand or sit for significant periods of time.
• May involve occasional lifting of materials and equipment.
• Successful completion of a criminal background check will be required.

RELATIONSHIPS
• Internal: Employees of the Recreation and Facilities departments.
• External: Daily contact with the public.

RATE OF PAY
• $21.57 Hourly – Job Classification 02

UNION
• United Steelworkers

• Location : Red Lake
• Phone : 807-735-2096
• Email : careers@redlake.ca

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