A Canada Post policy change has one Dryden man voicing his displeasure with the federal agency.
Craig Nuttall says a supervisor recently visited his home and notified him that they will no longer deliver his mail because his front step is too high.
Nuttall says that forces him to visit the Post Office to pick-up his mail, move his mail box or fix his step.
He says he’s been living in his home for 42 years and never experienced any problem with mail delivery.
Nuttall notes he’s not alone as he’s heard similar complaints regarding the stoppage of mail delivery because of steps, animals or ripped carpet.
He adds “They don’t give you any warning what-soever. They say they do but they lied.”
CKDR News reached out to Canada Post for a response and this was their reply:
Statement:
The safety and security of our employees is of utmost importance to us. Slips, trips and falls represent almost half of all injuries at Canada Post every year. It is our responsibility to ensure that our employees, who visit hundreds of addresses every day, can deliver mail and parcels safely. That means we look at things like stair heights, railings and walkways periodically, and when an issue is flagged, we investigate the situation. In some cases, stairs are uneven and can cause a tripping hazard, so we work with the homeowner to try and find the easiest and safest solution. Nobody wants to see their delivery agent hurt, and most customers work with us to rectify the hazard. An estimated 41% of Canadian households have dogs. Most of the time, dogs are not a problem. However, when there is a safety concern, we work with the dog owner to guarantee a safe environment; until then, mail delivery may be interrupted. Anyone considers their dog a member of the family. And, as much as we love our furry friends, they are protective of their home and their family, and it’s impossible for delivery agents to know how any dog will react when they approach a home to deliver the mail. Dog owners can help us deliver letters and parcels safely by keeping their dogs secure and at a safe distance. Many of our delivery agents are dog lovers and dog owners, but they can still experience dog-related injuries. To help keep employees and pets safe, we ask that dog owners keep their dogs secure and at a safe distance when a delivery agent is delivering their letters and parcels. Here are some tips: o Be careful when answering the door, so your dog does not slip out. o Keep dogs inside, in a fenced yard, or tied up far from the front door or mailbox. o Keep front doors and fence gates closed. o Keep dogs away from the screen door, even if it is locked. We also developed a short video to raise awareness about this ongoing issue, which you may find helpful at https://youtu.be/uo8Qzwzg7ls?t=3.
